What They Say About Us - Opinions on Concordia et Ius Palermo
Our body
The Conciliation Body Concordia et Ius srl is registered at no. 809 in the Register of Conciliation Bodies held by the Ministry of Justice, pursuant to Legislative Decree 28/2010 and subsequent amendments and additions. It is also registered at no. 427 in the List of Mediator Training Institutions accredited by the same Ministry.
Concordia et Ius srl has also expanded its services to include ADR (Agreement on Disputes) and also handles consumer dispute resolution. Specifically, it is registered in the Register of ADR Bodies of the Italian Regulatory Authority.
Communications Guarantees (AGCOM), pursuant to art. 141-octies of the Consumer Code and Annex A of Resolution 661/15/Cons with Directorial Determination no. 1/2023 of 3.5.2023, in the List of ADR - ART Bodies in the field of Transport with Prot. 2467/2023 and in the List of ADR-ARERA Bodies under no. 2/DACU/2023 and is registered with accreditation on the European Commission's ODR Platform.
Real testimonials from our customers in Palermo and Italy
Over the years, we have helped citizens, businesses, and professionals resolve civil, commercial, and consumer disputes quickly, professionally, and transparently.
Here are their experiences and opinions on the mediation service offered by Concordia et Ius.
Who we are addressing
Concordia et Ius srl, the Conciliation Body, was established to promote the culture of mediation, with a view to managing and seeking to resolve disputes, both national and international, both civil and commercial, including corporate and consumer disputes, in all areas where mediation is legally required regarding available rights, between private individuals, between businesses, between associations or entities, between businesses and consumers, between businesses and public administration, as an alternative and in support of ordinary courts. It intends to serve as a leading mediation body of high professional standing.
Another philosophy
The very nature of mediation requires that the parties normally be present in person at the meeting with the mediator. The institution, in fact, aims to reactivate communication between the parties in order to enable them to assess the possibility of an agreed-upon resolution to the conflict, avoiding unnecessary recourse to the courts. This necessarily implies the possibility of immediate interaction between the parties before the mediator. Moreover, the primary purpose of mediation is precisely to recognize individuals as authors of the resolution process for their own conflicts and to restore the parties' voice for a new focus on justice, where communication between the parties must be effective and not merely a formality completely unsuitable for the deflationary function desired by the legislator in accordance with constitutional and European principles.


