Pay online Mediation - Concordia et Ius
Premise
The online payment page allows parties to easily and securely pay setup fees, mediation fees, and any other amounts due to the Organization, without having to visit the organization. It is designed for both users starting a new mediation proceeding and those already involved in a proceeding (applicants, members, lawyers), as well as those who receive payment instructions via email or official communications, guiding them step by step until the transaction is confirmed. The process involves choosing the amount or type of service, entering the required information, selecting the preferred payment method, and receiving confirmation of successful completion.
What you can pay
This section clearly lists all amounts payable online, such as setup fees, brokerage fees, any adjustments, and other costs related to the services offered by the Organization. Each item is accompanied by a brief description to avoid selection errors and reduce user queries.
Payment Methods
Available payment methods (e.g., credit/debit card, digital wallet, or online bank transfer) are listed here, highlighting those recommended for quick crediting. Each method includes any processing times, amount limits, and essential operational information for successfully completing the transaction.
Security and privacy
This section explains that all transactions take place over a secure connection with an encrypted protocol and that payment data is processed in accordance with current data protection legislation. It also details the key security measures adopted (certified payment provider, anti-fraud systems, and no storage of sensitive data on the site) to strengthen user trust.
Assistance
If you have any questions or problems, the support section provides dedicated contact information (email, phone number, or form, if applicable) and support hours. Quick tips on what to do in the event of a failed payment or failure to receive confirmation can also be provided, to reduce user anxiety and speed up resolution.
MEDIATION ALLOWANCES, TAX BENEFITS, AND TAX CREDIT
All the minimum amounts indicated in the following tables for the reference brackets are mandatory pursuant to paragraph 4 of art. 31 of Ministerial Decree 150/231 of Ministerial Decree 150/23
A. ALLOWANCES AND EXPENSES FOR THE FIRST ACTUAL MEDIATION MEETING
Pursuant to Article 28 of Ministry of Justice Decree No. 150 of 2023, for mediation proceedings initiated with a request submitted after November 15, 2023, each party is required to pay an indemnity amount including the setup costs and mediation costs for the first mediation meeting lasting up to two hours, in addition to out-of-pocket expenses. These amounts are due by each party upon submission of the request for mediation and upon acceptance, respectively. The setup costs are due by each requesting party and each invited party; mediation costs are paid on a per-center basis.
For contentious matters for which a mediation meeting is a prerequisite for admissibility ("mandatory matters"), for mediations delegated by the judge and by contractual clause, the fees are reduced by one-fifth pursuant to Article 28, paragraph 8, of Ministerial Decree 150/2023.
For contentious matters for which a mediation meeting is a prerequisite for admissibility ("mandatory matters"), for mediations delegated by the judge, and by contractual clause, the fees are reduced by one-fifth pursuant to Article 28, paragraph 8, of Ministerial Decree 150/2023.
| Valore della lite | Spese di avvio | Spese di mediazione | Totale (IVA esclusa) | Totale (IVA inclusa) | PAGA ORA |
|---|---|---|---|---|---|
| Fino a € 1.000 | € 32 | € 48 | € 80 | € 97,60 | PAGA ORA |
| Da € 1.001 a € 50.000 | € 60 | € 96 | € 156 | € 190,32 | PAGA ORA |
| Superiore a € 50.000 | € 88 | € 136 | € 224 | € 273,28 | PAGA ORA |
| Indeterminato basso (Fino a €. 1.001) | € 88 | € 48 | € 136 | € 165,92 | PAGA ORA |
| Indeterminato medio (da €. 1.001 a € 50.000) | € 88 | € 96 | € 184 | € 224,48 | PAGA ORA |
| Indeterminato alto (superiore a €. 50.000) | € 88 | € 136 | € 224 | € 273,28 | PAGA ORA |
For all matters of civil and commercial litigation relating to available rights (so-called "voluntary matters")
| Valore della lite | Spese di avvio | Spese di mediazione | Totale (IVA esclusa) | Totale (IVA inclusa) | PAGA ORA |
|---|---|---|---|---|---|
| Fino a € 1.000 | € 40 | € 60 | € 100 | € 122,00 | PAGA ORA |
| Da € 1.001 a € 50.000 | € 75 | € 120 | € 195 | € 237,90 | PAGA ORA |
| Superiore a € 50.000 | € 110 | € 170 | € 280 | € 341,60 | PAGA ORA |
| Indeterminato basso (Fino a €. 1.001) | € 110 | € 60 | € 170 | € 207,40 | PAGA ORA |
| Indeterminato medio (da €. 1.001 a € 50.000) | € 110 | € 120 | € 230 | € 280,60 | PAGA ORA |
| Indeterminato alto (superiore a €. 50.000) | € 110 | € 170 | € 280 | € 341,60 | PAGA ORA |
Additional start-up or membership costs pursuant to art. 28 paragraph 3 of Ministerial Decree 150/2023
Service for sending summonses via postal service:
- Free for calls via certified email;
- €10.00 VAT for the service of sending a single registered letter with return receipt;
Digital signature service for signing minutes and agreements via a dedicated platform:
- €5.00 VAT for each signature and storage of the report in accordance with CAD.
Copy release service
- Free
The request for mediation may be filed only after the Requesting Party has paid the fees due. Participation is considered complete only after the Invited Party has paid the fees due. The Requesting Party's express withdrawal from the Mediation procedure, even before the first meeting, does not give rise to a refund of the fees paid. The request is considered waived without the right to a refund of any amounts already paid in the event of failure to pay the full fee due.
The first meeting takes place on the same day and lasts a maximum of two hours. It cannot be extended to later dates. Any meeting that lasts longer than two hours will be considered a follow-up meeting.
If the first meeting ends without conciliation and the proceedings do not continue with subsequent meetings, no further amount is due beyond the amount already paid for the first meeting.
During the first meeting, the Head of the Organization and/or the designated Mediator will explain the additional Mediation costs due for subsequent meetings based on the following criteria and tables regulated by Ministerial Decree 150/23 and the related payment methods.
B. MEDIATION COSTS IN THE EVENT OF CONCILIATION AT THE FIRST MEETING AND FOR CONDUCTING SUBSEQUENT MEETINGS (MINIMUM AMOUNTS APPLIED BY THE CONCILIATION BODY CONCORDIA ET IUS SRL)
In the event of Conciliation at the first Mediation meeting and when the proceedings continue with meetings subsequent to the first and conclude without Conciliation, the Parties are required to pay the additional mediation costs indicated in the following table (art. 30 of Ministerial Decree 150/23), corresponding to the minimum mandatory amounts applied by the Conciliation Body Concordia et Ius srl of the relevant value brackets in Table A of Ministerial Decree 150/23.
| Valore della lite | Materie obbligatorie, delegate dal giudice e per clausola contrattuale Importi ridotti di un quinto (art. 28, c. 8, DM 150/2023) |
Materie volontarie | PAGA ORA | |||
|---|---|---|---|---|---|---|
| Minimi (IVA esclusa) | Minimi (IVA inclusa) | PAGA ORA | Minimi (IVA esclusa) | Minimi (IVA inclusa) | ||
| Fino a € 1.000 | € 16 | € 19,52 | PAGA ORA | € 20 | € 24,40 | PAGA ORA |
| Da € 1.001 a € 5.000 | € 32 | € 39,04 | PAGA ORA | € 40 | € 48,80 | PAGA ORA |
| Da € 5.001 a € 10.000 | € 136 | € 165,92 | PAGA ORA | € 170 | € 207,40 | PAGA ORA |
| Da € 10.001 a € 25.000 | € 256 | € 312,32 | PAGA ORA | € 320 | € 390,40 | PAGA ORA |
| Da € 25.001 a € 50.000 | € 468 | € 585,60 | PAGA ORA | € 600 | € 732,00 | PAGA ORA |
| Da € 50.001 a € 150.000 e indeterminabile | € 824 | € 1.005,28 | PAGA ORA | € 1.030 | € 1.256,60 | PAGA ORA |
| Da € 150.001 a € 250.000 | € 1.064 | € 1.298,08 | PAGA ORA | € 1.330 | € 1.622,60 | PAGA ORA |
| Da € 250.001 a € 500.000 | € 1.864 | € 2.274,08 | PAGA ORA | € 2.330 | € 2.842,60 | PAGA ORA |
| Da € 500.001 a € 1.500.000 | € 2.984 | € 3.640,48 | PAGA ORA | € 3.730 | € 4.550,60 | PAGA ORA |
| Da € 1.500.001 a € 2.500.000 | € 3.534 | € 4.323,68 | PAGA ORA | € 4.410 | € 5.374,20 | PAGA ORA |
| Da € 2.500.001 a € 5.000.000 | € 5.064 | € 6.178,08 | PAGA ORA | € 6.330 | € 7.722,60 | PAGA ORA |
| Oltre € 5.000.000 | 0,16% | 0,16% + IVA | PAGA ORA | 0,20% | 0,20% + IVA | PAGA ORA |
Conciliation surcharges in all civil and commercial litigation matters relating to available rights (so-called "voluntary matters")
With the agreement of the Parties, for particularly complex Mediations, amounts other than those in the table above may be applied within the limits of the minimum values of the subsequent bracket.
C. SURCHARGES IN CASE OF CONCILIATION AND COMPLEXITY
In the event of Conciliation at the first meeting or in meetings subsequent to the first, the Mediation costs reported in the previous table are subject to the following increases to be paid at the conclusion of the procedure for the delivery of the final mediation report (Article 30 of Ministerial Decree 150/2023).
Surcharges for conciliation in so-called "mandatory matters", for mediation delegated by the judge and for contractual clauses
| Valore della lite | Per conciliazione al primo incontro | Per conciliazione agli incontri successivi | PAGA ORA | ||
|---|---|---|---|---|---|
| +10% (IVA esclusa) | +10% (IVA inclusa) | +25% (IVA esclusa) | +25% (IVA inclusa) | ||
| Fino a € 1.000 | € 6,40 | € 7,81 | € 16,00 | € 19,52 | PAGA ORA |
| Da € 1.001 a € 5.000 | € 12,80 | € 15,62 | € 32,00 | € 39,04 | PAGA ORA |
| Da € 5.001 a € 10.000 | € 23,20 | € 28,30 | € 58,00 | € 70,76 | PAGA ORA |
| Da € 10.001 a € 25.000 | € 35,20 | € 42,94 | € 88,00 | € 107,36 | PAGA ORA |
| Da € 25.001 a € 50.000 | € 57,60 | € 70,27 | € 144,00 | € 175,68 | PAGA ORA |
| Da € 50.001 a € 150.000 e indeterminabile | € 96,00 | € 117,12 | € 240,00 | € 292,80 | PAGA ORA |
| Da € 150.001 a € 250.000 | € 120,00 | € 146,40 | € 300,00 | € 366,00 | PAGA ORA |
| Da € 250.001 a € 500.000 | € 192,00 | € 234,24 | € 480,00 | € 585,60 | PAGA ORA |
| Da € 500.001 a € 1.500.000 | € 312,00 | € 380,64 | € 780,00 | € 951,60 | PAGA ORA |
| Da € 1.500.001 a € 2.500.000 | € 368,00 | € 448,96 | € 920,00 | € 1.122,40 | PAGA ORA |
| Da € 2.500.001 a € 5.000.000 | € 520,00 | € 634,40 | € 1.300,00 | € 1.586,00 | PAGA ORA |
| Oltre € 5.000.000 | +10% sulle spese di mediazione | +25% sulle spese di mediazione | PAGA ORA | ||
Conciliation surcharges in all civil and commercial litigation matters relating to available rights (so-called "voluntary matters")
| Valore della lite | Per conciliazione al primo incontro | Per conciliazione agli incontri successivi | PAGA ORA | ||
|---|---|---|---|---|---|
| +10% (IVA esclusa) | +10% (IVA inclusa) | +25% (IVA esclusa) | +25% (IVA inclusa) | ||
| Fino a € 1.000 | € 8,00 | € 9,76 | € 20,00 | € 24,40 | PAGA ORA |
| Da € 1.001 a € 5.000 | € 16,00 | € 19,52 | € 40,00 | € 48,80 | PAGA ORA |
| Da € 5.001 a € 10.000 | € 29,00 | € 35,38 | € 72,50 | € 88,45 | PAGA ORA |
| Da € 10.001 a € 25.000 | € 44,00 | € 53,68 | € 110,00 | € 134,20 | PAGA ORA |
| Da € 25.001 a € 50.000 | € 72,00 | € 87,84 | € 180,00 | € 219,60 | PAGA ORA |
| Da € 50.001 a € 150.000 e indeterminabile | € 120,00 | € 146,40 | € 300,00 | € 366,00 | PAGA ORA |
| Da € 150.001 a € 250.000 | € 150,00 | € 183,00 | € 375,00 | € 457,50 | PAGA ORA |
| Da € 250.001 a € 500.000 | € 250,00 | € 305,00 | € 625,00 | € 762,50 | PAGA ORA |
| Da € 500.001 a € 1.500.000 | € 390,00 | € 475,80 | € 975,00 | € 1.189,50 | PAGA ORA |
| Da € 1.500.001 a € 2.500.000 | € 460,00 | € 561,20 | € 1.150,00 | € 1.403,00 | PAGA ORA |
| Da € 2.500.001 a € 5.000.000 | € 650,00 | € 793,00 | € 1.625,00 | € 1.982,50 | PAGA ORA |
| Oltre € 5.000.000 | +10% sulle spese di mediazione | +25% sulle spese di mediazione | PAGA ORA | ||
Conciliation surcharges in all civil and commercial litigation matters relating to available rights (so-called "voluntary matters")
Increases for complexity and experience of the mediator
Pursuant to Article 31, paragraph 3, of Ministerial Decree 150/2023, in the event of Conciliation in meetings subsequent to the first, in addition to the Conciliation surcharge, Mediation costs may be increased by up to twenty percent, based on the existence of at least one of the following criteria:
a) experience and competence of the Mediator appointed upon mutual agreement of the parties;
b) complexity of the issues under the procedure, such as the commitment required of the Mediator,
also assessable, but not exclusively, based on the number of meetings.
D. DETERMINATION OF THE VALUE OF THE DISPUTE
Pursuant to Article 29 of Ministerial Decree No. 150/23, the value of the dispute must be indicated in the Mediation request in accordance with the criteria set forth in Articles 10 to 15 of the Code of Civil Procedure. When such an indication is not possible, the request must state the reasons why the value cannot be determined.
The deed of accession introducing a further claim indicates its value. When the claim or deed of accession does not contain information on the value of the dispute, or the Parties do not agree on its value, or the aforementioned criteria have been incorrectly applied, the value of the dispute is determined by the Organization in a document communicated to the Parties.
The value of the dispute may be re-determined by the Organization, based on the Parties' recommendations or the Mediator's report, when new elements of assessment or new facts are presented by the Parties during the proceedings. When the agreement defines issues beyond those considered for determining the value of the dispute, the Organization will determine the value and notify the Parties.
E. TAX RELIEF
Pursuant to the amended Legislative Decree 28/10 and the Decrees of 1 August 2023, the Parties are entitled to the following tax benefits:
- The minutes containing the Conciliation Agreement are exempt from registration tax up to a value limit of €100,000; otherwise, the tax is due only for the excess amount.
- A tax credit of up to €600 for mediation fees and legal fees for each mediation procedure, up to an annual total of €2,400 per individual and €24,000 per legal entity. The tax credit is halved in the event of failure to reach conciliation.
- A tax credit of up to €518 commensurate with the unified contribution paid by the party whose case was dismissed following the conclusion of the Conciliation agreement.
- Legal aid at state expense for the indigent party for the assistance of a lawyer if an agreement is reached in mediation on the matters covered by the admissibility condition.
- Legal aid at the expense of the State for the poor Party for mediation fees, regardless of the outcome of the mediation.
Payment of the start-up fees, out-of-pocket expenses, and mediation fees, along with the provision of electronic invoicing information when completing the Mediation and Membership application, is a prerequisite for issuing the reports.
E. BILLING DATA AND TAX CREDIT
The Parties to Mediation must indicate the data for issuing the invoice when filing the application and joining.
To access the tax credit benefits regulated by the Ministry of Justice Decree of August 1, 2023, the beneficiary must submit, by March 31 of the year following the conclusion of the mediation procedure—via a platform currently being developed by the Ministry of Justice—the invoice issued by the Conciliation Body Concordia et Ius srl (in the beneficiary's name), proof of payment, the identification data of the mediation procedure, and its outcome.
To this end, the Organization will issue invoices to the parties to the Mediation who have made the relevant payments. Payment of fees and requests for invoices to be issued to parties other than the parties involved in the Mediation may prevent access to the benefits provided by the tax credit.
HOW MEDIATION CONCLUDES
Mediation can be successfully concluded with the parties signing an agreement. In this case, the agreement minutes, signed by the parties and their respective lawyers, become an enforceable title, comparable to a judgment, and are immediately enforceable.
If no agreement is reached, the Mediator has the right to formulate a conciliation proposal. If the parties decide not to accept it, the Mediator acknowledges this and records their respective positions in the minutes of the failed conciliation.
Mediation may also conclude with a no-show report if the invited party, having been duly summoned, fails to attend the first meeting without a valid reason.
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