Mediation means building bridges, not walls.
Who we are
Concordia et Ius is a mediation organization accredited by the Ministry of Justice, with its registered office in Palermo and a nationwide network. Our mission is to offer civil, commercial, and consumer mediation services, guaranteeing professionalism, impartiality, and rapid dispute resolution.
We operate through direct offices in Palermo, Milan, Naples, Agrigento, Barcellona Pozzo di Gotto, Enna, Marsala, Mazara del Vallo, Menfi, Agrigento, Patti, Taormina, Trapani, and Villafrati, as well as numerous affiliated offices throughout Italy, fostering proximity to citizens and businesses and ensuring maximum accessibility to our mediation services. Thanks to our online mediation (ODR) solutions, we can assist parties in every region, allowing the initiation and management of the procedure online securely and in compliance with the latest ADR regulations of Ministerial Decree 150/2023.
Choosing Concordia et Ius means relying on a team of expert mediators, accredited for both civil and commercial mediation and the resolution of consumer disputes, including cross-border disputes. We are constantly updated on regulatory and technological innovations in the ADR sector to ensure effective and customized solutions for citizens, lawyers, and businesses.
Who we are
Concordia et Ius is a mediation organization accredited by the Ministry of Justice, with its registered office in Palermo and a nationwide network. Our mission is to offer civil, commercial, and consumer mediation services, guaranteeing professionalism, impartiality, and rapid dispute resolution.
We operate through direct offices in Palermo, Milan, Naples, Agrigento, Barcellona Pozzo di Gotto, Enna, Marsala, Mazara del Vallo, Menfi, Agrigento, Patti, Taormina, Trapani, and Villafrati, as well as numerous affiliated offices throughout Italy, fostering proximity to citizens and businesses and ensuring maximum accessibility to our mediation services. Thanks to our online mediation (ODR) solutions, we can assist parties in every region, allowing the initiation and management of the procedure online securely and in compliance with the latest ADR regulations of Ministerial Decree 150/2023.
Choosing Concordia et Ius means relying on a team of expert mediators, accredited for both civil and commercial mediation and the resolution of consumer disputes, including cross-border disputes. We are constantly updated on regulatory and technological innovations in the ADR sector to ensure effective and customized solutions for citizens, lawyers, and businesses, with rapid turnaround times and clear costs.
Our accreditations
Concordia et Ius is registered in the Ministry of Justice's Register of Mediation Bodies under No. 809, authorized to manage mediation procedures throughout Italy with high standards of impartiality, confidentiality, and competence. As an accredited training body under No. 427, the organization organizes courses for civil and commercial mediators and refresher programs, ensuring ongoing training aligned with operational practices.
Concordia et Ius is also registered with the Special Section of ADR Bodies for consumer disputes at No. 5, in full compliance with national and European regulations on disputes between consumers and professionals, including cross-border disputes. This demonstrates a positive assessment of particularly stringent requirements (consumer ADR, independence, quality of service). Its inclusion in the lists of industry regulatory authorities and its connection to the European Union's ODR platform allow it to offer online mediation services for disputes arising from online purchases and services, with a rapid and transparent procedure. Concordia et Ius, on a technical-regulatory level, is aligned with the best national bodies and successfully competes with many private competitors in consumer ADR, transparency, and ODR specializations. Accreditations for consumer ADR and sector authorities (AGCOM, ART, ARERA, EU ODR) position the Organization among a select group of truly specialized entities, on par with major national players.
Accreditations
Concordia et Ius is registered in the Ministry of Justice's Register of Mediation Bodies under No. 809, authorized to manage mediation procedures throughout Italy with high standards of impartiality, confidentiality, and competence. As an accredited training body under No. 427, the organization organizes courses for civil and commercial mediators and refresher programs, ensuring ongoing training aligned with operational practices.
Concordia et Ius is also registered with the Special Section of ADR Bodies for consumer disputes at No. 5, in full compliance with national and European regulations on disputes between consumers and professionals, including cross-border disputes. Its inclusion in the lists of industry regulatory authorities and its connection to the European Union's ODR platform allow it to offer online mediation services for disputes arising from online purchases and services, with a rapid and transparent procedure.
Who we are addressing
Concordia et Ius offers civil, commercial, and consumer mediation services to citizens, businesses, lawyers, trade associations, professionals, and public entities seeking to quickly resolve disputes regarding available rights, both mandatory and voluntary (e.g., condominiums, inheritances, leases, contracts, medical liability, insurance, and banking contracts).
We are the go-to provider for anyone seeking an accredited, secure, and transparent mediation organization, with offices in Palermo and Sicily, and nationwide online operations. We also offer specialized assistance for consumer disputes, online mediation (ODR), and cross-border procedures for businesses and digital users. Concordia et Ius offers comprehensive mediation support for law firms handling civil and commercial cases, from mandatory mediation to court-mandated mediation. Lawyers can count on an accredited mediation organization with a dedicated secretariat, digital file management, a flexible meeting schedule, and the option of conducting mediation online. Our mediation support service for law firms includes assistance with filing the application, ready-to-use forms, deadline reminders, and coordination in selecting the most appropriate mediator for the type of dispute. This allows lawyers to focus on their defense strategy and their client's interests, delegating the organizational and administrative management of the mediation process to a specialized organization.
Who we are addressing
Concordia et Ius offers civil, commercial, and consumer mediation services to citizens, businesses, lawyers, trade associations, professionals, and public entities seeking to quickly resolve disputes regarding available rights, both mandatory and voluntary (e.g., condominiums, inheritances, leases, contracts, medical liability, insurance, and banking contracts).
We are the go-to source for anyone seeking an accredited, secure, and transparent mediation agency, with offices in Palermo, Sicily, and nationwide operations, including online.
We also offer specialized assistance for consumer disputes, online mediation (ODR), and cross-border procedures for businesses and digital users. Concordia et Ius offers comprehensive mediation support for law firms handling civil and commercial cases, from mandatory mediation to court-mandated mediation.
Lawyers can rely on an accredited Mediation Organization, with a dedicated secretariat, digital document management, a flexible meeting schedule, and the option of conducting mediation online. The Mediation support service for law firms includes assistance with filing the application, ready-to-use forms, deadline reminders, and coordination in selecting the most appropriate mediator for the type of dispute. This allows lawyers to focus on their defense strategy and their client's interests, delegating the organizational and administrative management of the mediation process to a specialized organization.
